Your privacy matters to us. This Privacy Policy explains exactly what personal data CD44 App collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that leaves you more confused than when you started.
Six core commitments that define how we handle your personal data on CD44 App.
CD44 App uses industry-standard SSL encryption across the entire platform. All data transmitted between your device and our servers is encrypted. We conduct regular security audits and penetration tests to identify and fix vulnerabilities before they can be exploited.
CD44 App does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process payments, and comply with legal obligations. That is it — nothing more.
We only collect the data we genuinely need to run your CD44 App account. We do not collect data for the sake of it. If a piece of information is not necessary for account operation, payment processing, or legal compliance, we do not ask for it.
Every CD44 App player has the right to access, correct, or delete their personal data at any time. You can also request a copy of all data we hold about you. These requests are handled by our support team and processed within 30 days of receipt.
CD44 App uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites. You can manage cookie preferences from your browser settings.
CD44 App does not hold your data indefinitely. Account data is retained for as long as your account is active and for a period of up to 5 years after closure to meet legal and regulatory requirements. After that, your data is securely deleted.
Note: This Privacy Policy applies to all users of the CD44 App platform, including visitors who browse without registering. By using CD44 App, you agree to the data practices described in this policy.
CD44 App is an online gaming platform serving players in Bangladesh. We operate the website at cd44-app.org and the associated mobile application. When this Privacy Policy refers to "CD44 App", "we", "us", or "our", it refers to the company operating the CD44 App platform.
CD44 App acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how CD44 App handles your personal data, you can contact us at [email protected].
CD44 App collects personal data in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration and verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Deposits and withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Every platform visit |
| Usage Data | Pages visited, games played, bet history, session duration | While using the platform |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact support |
| Verification Data | Copies of ID documents, utility bills, selfies for identity checks | KYC verification process |
We do not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
CD44 App uses your personal data for the following purposes:
CD44 App does not use your data for automated decision-making that produces legal or similarly significant effects without human review. If any automated process flags your account for review, a member of our team will assess the situation before any action is taken.
CD44 App processes your personal data on the following legal grounds:
CD44 App does not sell your personal data. We share your data only in the following limited circumstances:
All third parties who receive your data from CD44 App are required to handle it securely and in accordance with applicable data protection laws. They are not permitted to use your data for any purpose beyond the specific service they provide to us.
CD44 App uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the cookies we use:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the CD44 App platform.
CD44 App takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your CD44 App account has been compromised, contact our support team immediately so we can take action to protect your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, CD44 App will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.
CD44 App retains your personal data for as long as your account is active. After your account is closed, we retain your data for a period of up to 5 years to comply with anti-money laundering regulations, resolve disputes, and respond to legal requests.
Specific retention periods by data type:
Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you.
As a CD44 App player, you have the following rights over your personal data:
Request a copy of all personal data CD44 App holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a dispute or review is in progress.
Receive your data in a structured, machine-readable format to transfer to another service.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days of receiving your request. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
CD44 App is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the CD44 App platform in any way.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on CD44 App, please contact us at [email protected] so we can investigate and take appropriate action.
CD44 App may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The updated Privacy Policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically so you stay informed about how CD44 App protects your privacy. Your continued use of the platform after changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how CD44 App handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For data subject requests specifically — such as access requests, erasure requests, or objections to processing — please email us with the subject line "Data Request" and include your registered account email address so we can locate your records promptly.